Illinois claims
Premises Liability
Unsalted ice, a wet floor with no sign, a stairwell with no handrail. Someone was responsible for that property. Let us find out who.
Nobody wants to be the person who fell. There is an embarrassment to it that insurers rely on — a lot of people apologise on their way to the ground, tell the manager they are fine, and go home to a fractured wrist and a story they feel silly telling.
Set that aside. Premises liability is not about clumsiness. It is about whether the person responsible for a property kept it reasonably safe, and whether they knew — or should have known — about the hazard that hurt you.
These claims cover far more than falls: dog bites, falling merchandise, broken stairs and railings, inadequate lighting, negligent security, swimming pool injuries, elevator and escalator failures, and unsafe conditions in apartment buildings and construction sites.
Where these injuries happen
- Grocery stores, big-box retailers, and shopping centers
- Restaurants, bars, and hotels
- Apartment buildings, common areas, and stairwells
- Parking lots and parking garages
- Sidewalks, entryways, and loading areas
- Gyms, pools, and recreation facilities
- Hospitals, clinics, and nursing homes
- Schools, churches, and government buildings
- Construction sites and worksites open to the public
- Private residences, including dog bites
Slip and fall, specifically
Slip and fall is the most common premises claim, so it is worth spelling out how one is actually built.
The central question is usually notice: did the property owner or occupier know about the hazard, or should they have, in time to do something about it? A puddle that appeared thirty seconds before you walked through it is a different case from one that had been there for two hours with employees walking past.
What tends to prove notice: incident reports, inspection and cleaning logs, employee statements, prior complaints about the same spot, maintenance records, and — most valuable of all — surveillance video. That video is frequently overwritten within days or weeks. Getting a preservation request to the property owner quickly is one of the highest-value early moves in these cases.
Illinois and the natural accumulation rule. Illinois generally does not hold a property owner liable for injuries caused by the natural accumulation of ice and snow. But that rule has real limits: an unnatural accumulation — ice formed by a downspout draining across a walkway, a refrozen path created by improper plowing, water tracked inside and left standing — can support a claim, and a landlord who undertakes snow removal can be liable for doing it negligently. A "we do not shovel" sign is not a shield in every situation.
This is exactly the kind of distinction that decides a case and that nobody should try to resolve from a web page. It is worth a phone call.
What to do after a fall — including the thing everyone forgets
Report it before you leave. An incident report is the single best proof that this happened where and when you say it did. Get the name of the manager you spoke to.
Photograph the hazard immediately. Within minutes, someone will mop the floor, spread salt, or move the pallet. Photograph the condition, the lighting, the lack of a warning sign, and your shoes.
Get names. Employees and other customers. A witness who does not work for the property owner is worth a great deal.
Keep what you were wearing. Especially footwear. Insurers argue about shoes.
See a doctor the same day if you can. Wrist, hip, shoulder, and head injuries from falls are commonly worse than they feel in the first hours.
Do not give a recorded statement to the property's insurer and do not sign anything until you have talked to someone on your side. And do not post about it publicly — those posts are read.
Who is actually responsible?
Often not who you assume. The responsible party might be the store, or the landlord who owns the building, or a property management company, or a cleaning contractor, or a snow-removal vendor, or a municipality that owns the sidewalk. In an apartment fall it may turn on a lease and who controlled the common area.
Sorting that out requires records that you generally cannot get on your own. It is also why these claims are worth pursuing even when the immediate business says "not our problem" — sometimes they are right, and the actual responsible party is two contracts away.
If the property is owned by a city, county, park district, school district, or transit agency, the deadline is much shorter. See below.
What we do
We take the whole story once, in English or Spanish, at any hour, and we do not make you feel foolish for falling.
You get a straight explanation of how these claims work, what your timeline looks like, and what evidence needs preserving now. If you have no insurance and no idea how you are supposed to get treated, say so on the call — it is one of the first things worth putting to an attorney. Then, with your permission, we connect you with a licensed Illinois attorney in our network who handles premises cases. We are not a law firm, we do not charge you, and no attorney is retained until you decide.
Your Illinois deadline
Generally two years from the date of injury (735 ILCS 5/13-202). Wrongful death, generally two years from the date of death (740 ILCS 180/2).
The exceptions matter enormously in premises cases, because so much property is publicly owned:
- Injury on property owned by a city, county, park district, school district, housing authority, or other local public entity — generally one year (745 ILCS 10/8-101)
- Injury at a CTA station or on a CTA vehicle — generally one year (70 ILCS 3605/41)
- Injured children — generally two years after turning 18 (735 ILCS 5/13-211)
Separately from any deadline: surveillance video is often gone within days. That is not a legal clock, but it is the one that decides cases.
General information, not legal advice. If you fell on public property, assume the deadline is much shorter and call today rather than next month.
Sources: 735 ILCS 5/13-202; 740 ILCS 180/2; 745 ILCS 10/8-101; 70 ILCS 3605/41; 735 ILCS 5/13-211.
Frequently asked questions
Do I even have a case?
Honest answer: we cannot tell you, and neither can any website. Injury Support Illinois is not a law firm, we do not evaluate the merits of claims, and nothing here is legal advice. Whether you have a claim is a legal question, and only a licensed attorney who has looked at your specific facts can answer it.
What we can tell you is that the reasons people talk themselves out of calling are usually wrong:
- "It was partly my fault." Illinois uses modified comparative negligence. If your share of the fault is not more than 50%, you can still recover, with damages reduced by your percentage (735 ILCS 5/2-1116).
- "I did not go to the hospital right away." Common, and not automatically fatal to a claim.
- "I already talked to their insurance." Also common. Talk to someone on your side before you do it again.
- "My injuries are not that bad." Some injuries take weeks to declare themselves. Get checked.
- "There is no police report." Not required for a claim to exist.
- "I am worried about my immigration status." Ask us. Illinois personal injury law does not condition your right to bring a claim on immigration status, and this question comes up more often than you would think. Any specifics belong with an attorney.
Fifteen minutes on the phone costs you nothing and answers this properly.
What should I do right after an accident?
In order of importance:
- Get medical attention. Even if you feel functional. Adrenaline masks injuries for a day or so, and a delay between the accident and your first visit is the first thing an insurer uses against you.
- Report it. Call the police after a crash; tell a manager and get an incident report after a fall; tell a supervisor within days if you were hurt at work — Illinois requires employer notice within 45 days (820 ILCS 305/6(c)).
- Photograph everything, before it changes. Vehicles, the hazard, the scene, the lighting, your injuries, your shoes.
- Collect names and numbers — witnesses, the other driver, the manager, the officer, and the report number.
- Write down what you remember while it is fresh. What was said. What the weather was doing. What you were doing a second before.
- Keep every document. Bills, discharge papers, letters, texts, and anything an insurer sends.
- Be careful with the other side's insurer. You are generally not required to give a recorded statement or sign a broad medical release before you have spoken with an attorney, and early offers usually arrive before anyone knows what your treatment will cost.
- Stay off social media about it. Those posts get found.
And do not wait to ask for help because your paperwork is incomplete. Nobody has ever been turned away from our line for showing up without a police report.
How long do I have to file a claim in Illinois?
The general answer is two years, and the general answer is exactly what gets people in trouble.
In Illinois, a personal injury lawsuit generally must be filed within two years of the date of the injury (735 ILCS 5/13-202). Wrongful death is generally two years from the date of death (740 ILCS 180/2).
The exceptions are shorter, and they are common:
- A city, county, park district, school district, or other local public entity — generally one year (745 ILCS 10/8-101). A pothole, a city vehicle, a public sidewalk, a public building.
- The CTA — generally one year (70 ILCS 3605/41).
- A bar or liquor licensee under the Dram Shop Act — one year (235 ILCS 5/6-21).
- Workers' compensation — notice to your employer within 45 days, and filing with the Commission within 3 years of the accident or 2 years of the last compensation payment, whichever is later (820 ILCS 305/6).
- Injured children — the clock generally does not start until their 18th birthday, giving them until roughly age 20 (735 ILCS 5/13-211).
There are also situations where the deadline runs from when an injury was or should have been discovered rather than when it occurred, and situations involving statutes of repose that cut off claims regardless. Those are genuinely complicated and belong with an attorney.
This is general information, not legal advice, and the deadline that applies to you depends on facts we do not know. If there is any chance you are close to one, call today. A missed deadline is the one mistake in this whole process that cannot be undone.
What does this cost me?
Nothing. Not the case review, not the callback, not the connection to an attorney, not the help getting to a medical appointment. Injury Support Illinois does not bill injured people, does not charge a consultation fee, and does not take a percentage of anyone's recovery.
The attorneys we connect people with work on contingency, which means their fee comes out of a recovery at the end of the case rather than from your pocket at the start. If there is no recovery, there is no attorney fee. Those terms are set out in the written agreement you would sign with that attorney — read it, ask questions about it, and do not sign anything you do not understand.
So who pays for all this? Attorneys in our network pay us a fee to receive connections. That is our entire business model and we would rather you hear it from us on the first page than wonder about it later.
Will I have to go to court?
Most likely not, and that surprises people.
The large majority of Illinois injury claims resolve through negotiation with an insurance company, without a trial. Many resolve without a lawsuit ever being filed. Of the cases that are filed, most settle during discovery or at mediation.
Filing a lawsuit is also not the same as going to trial. Sometimes a complaint gets filed because a deadline is approaching, or because an insurer is not taking the claim seriously — and the filing itself is what changes the conversation.
If your case is one of the small number that is tried, your attorney prepares you thoroughly. You would not be walking into a courtroom cold.
For what it is worth, geography: in Cook County, larger injury cases are generally heard in the Law Division at the Richard J. Daley Center, 50 W. Washington St., Chicago, while smaller claims go to the Municipal Department — the First Municipal District downtown, or one of five suburban district courthouses in Skokie, Rolling Meadows, Maywood, Bridgeview, or Markham. Workers' compensation claims do not go to court at all; they are heard by the Illinois Workers' Compensation Commission.
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