Illinois claims
Car Accidents
Before you talk to their insurer, talk to us. Free, confidential, and about an hour from now.
The crash lasts two seconds. The part that decides everything comes afterwards, and it starts fast — usually with a phone call from an adjuster who is friendly, sympathetic, and paid to spend as little as possible on your claim.
Illinois police reported 303,913 crashes in 2024, with 89,023 people injured and 1,178 killed (Illinois Department of Transportation, Crash Trends 2020–2024). Those are not abstract numbers. They are that many phone calls, that many people trying to figure out whether the offer on the table is fair while they are still on pain medication.
You do not have to figure it out alone, and you do not have to pay anyone to find out where you stand.
Crashes we help people with every week
- Rear-end collisions, including low-speed impacts that hurt far more than the bumper suggests
- Intersection and left-turn crashes, red-light runners, and failure-to-yield collisions
- Highway and expressway crashes, including chain-reaction pileups
- Uninsured and underinsured drivers, and hit-and-runs
- Distracted, drowsy, and impaired driving
- Rideshare crashes — as a passenger, another driver, or a pedestrian
- Pedestrian and bicycle collisions
- Single-vehicle crashes caused by road defects or another driver who never stopped
- Passengers injured in a friend or family member's car
- Fatal crashes, where a family is bringing a wrongful death claim
The first 48 hours matter more than the next six months
Almost everything that quietly damages a car accident claim happens in the first two days, before most people have talked to anyone.
Get checked out, even if you feel functional. Adrenaline is a very effective painkiller for about a day. Concussions, soft-tissue injuries, and internal bleeding do not always announce themselves at the scene. There is also a paper-trail reality: a gap between the crash and your first medical visit is the first thing an insurer points to when arguing you were not really hurt.
Be careful with the recorded statement. You are generally not required to give the other driver's insurance company a recorded statement, and doing it early — before you know the full extent of your injuries — is how people accidentally minimise their own case. "I'm fine, just a little sore" is a sentence that gets read back months later.
Do not sign a release or accept a fast check without understanding what it closes off. Early offers tend to arrive before anyone knows what your treatment will cost.
Save everything. Photos of both vehicles and the scene, the police report number, the names of witnesses, dash-cam footage, and every letter or text from any insurer. Nearby business surveillance video is often overwritten within days — that is one of the first things an attorney will move on.
What the insurance company is actually doing
The adjuster on the phone is not lying to you, and they are usually perfectly pleasant. They are also not on your side, and their job is measured in how much they save.
Some of what that looks like in practice: a quick offer while your treatment is unfinished; a request to sign a broad medical authorisation that opens your entire history; questions designed to establish that you were partly at fault; and a gap-in-treatment argument if you miss appointments.
Illinois requires liability coverage, but minimum limits are modest, and a serious injury can exhaust them quickly. That is when your own uninsured and underinsured motorist coverage matters — a part of your own policy most people have never read. It is also why "the other driver had no insurance" is not the end of the conversation.
None of this is a reason to panic. It is a reason not to negotiate alone.
What if the police report blames you, or you were partly at fault?
A police report is evidence, not a verdict. Officers arrive after the fact, take statements from people in shock, and sometimes get it wrong. Reports get amended, and they can be contradicted by video, physical evidence, or expert reconstruction.
And being partly at fault does not disqualify you. Under Illinois' modified comparative negligence rule (735 ILCS 5/2-1116), you can recover as long as your share of the fault is not more than 50%, with your damages reduced by your percentage. Somebody has to argue about that percentage — ideally somebody who does it for a living.
What we do for you
We are not a law firm and we are not going to negotiate with anyone on your behalf. What we do is remove the friction between "I got hurt" and "somebody competent is handling this."
One conversation, in English or Spanish, at whatever hour you are able to have it. A straight explanation of the process and the deadlines. Room to ask the question most people are carrying around — how am I supposed to get treated with no insurance — and an honest answer about who can actually address it. Then, with your permission, a connection to a licensed Illinois attorney in our network who handles car accident cases — at no cost to you, and with no obligation to hire them.
Your Illinois deadline
Generally two years from the date of the crash to file a personal injury lawsuit in Illinois (735 ILCS 5/13-202). If someone died, generally two years from the date of death (740 ILCS 180/2).
Shorter deadlines that catch people out:
- Crash involving a city, county, or other local public entity vehicle — generally one year (745 ILCS 10/8-101)
- Crash involving a CTA bus or train — generally one year (70 ILCS 3605/41)
- A claim against a bar or liquor licensee that over-served an impaired driver — one year (235 ILCS 5/6-21)
- Injured children — generally two years after their 18th birthday (735 ILCS 5/13-211)
Insurance policies also impose their own, much shorter notice requirements. Reporting a crash to your insurer is not the same as protecting your legal deadline.
General information, not legal advice. Exceptions exist in both directions and the applicable deadline depends on facts we do not know yet. If you are anywhere near a deadline, call today.
Sources: 735 ILCS 5/13-202; 740 ILCS 180/2; 745 ILCS 10/8-101; 70 ILCS 3605/41; 235 ILCS 5/6-21; 735 ILCS 5/13-211.
Frequently asked questions
What should I do right after an accident?
In order of importance:
- Get medical attention. Even if you feel functional. Adrenaline masks injuries for a day or so, and a delay between the accident and your first visit is the first thing an insurer uses against you.
- Report it. Call the police after a crash; tell a manager and get an incident report after a fall; tell a supervisor within days if you were hurt at work — Illinois requires employer notice within 45 days (820 ILCS 305/6(c)).
- Photograph everything, before it changes. Vehicles, the hazard, the scene, the lighting, your injuries, your shoes.
- Collect names and numbers — witnesses, the other driver, the manager, the officer, and the report number.
- Write down what you remember while it is fresh. What was said. What the weather was doing. What you were doing a second before.
- Keep every document. Bills, discharge papers, letters, texts, and anything an insurer sends.
- Be careful with the other side's insurer. You are generally not required to give a recorded statement or sign a broad medical release before you have spoken with an attorney, and early offers usually arrive before anyone knows what your treatment will cost.
- Stay off social media about it. Those posts get found.
And do not wait to ask for help because your paperwork is incomplete. Nobody has ever been turned away from our line for showing up without a police report.
The insurance adjuster keeps calling. What do I tell them?
First, understand the role. The adjuster is not being dishonest with you, and they are frequently very pleasant. They are also not neutral, and they are not on your side. Their performance is measured partly by what claims cost their employer.
A few things that are generally true, though you should confirm them for your own situation with an attorney:
- You usually do not have to give the other side's insurer a recorded statement. Your own policy may require cooperation with your own insurer — those are different things.
- Be very careful with broad medical authorisations. A signature can open your entire medical history rather than just the records related to this injury.
- "How are you feeling?" is a claims question, not small talk. "Fine, just sore" gets quoted back months later.
- An early offer is an early offer. It usually arrives before anyone knows what your treatment will cost, and accepting it generally ends the claim permanently.
- You do not have to decide on the phone. "I am not prepared to discuss that today" is a complete sentence.
The safest thing you can say is that you are seeking counsel and will be in touch. Then call us at (000) 000-0000 and we will get you to an attorney in our network who can take that call for you.
How long do I have to file a claim in Illinois?
The general answer is two years, and the general answer is exactly what gets people in trouble.
In Illinois, a personal injury lawsuit generally must be filed within two years of the date of the injury (735 ILCS 5/13-202). Wrongful death is generally two years from the date of death (740 ILCS 180/2).
The exceptions are shorter, and they are common:
- A city, county, park district, school district, or other local public entity — generally one year (745 ILCS 10/8-101). A pothole, a city vehicle, a public sidewalk, a public building.
- The CTA — generally one year (70 ILCS 3605/41).
- A bar or liquor licensee under the Dram Shop Act — one year (235 ILCS 5/6-21).
- Workers' compensation — notice to your employer within 45 days, and filing with the Commission within 3 years of the accident or 2 years of the last compensation payment, whichever is later (820 ILCS 305/6).
- Injured children — the clock generally does not start until their 18th birthday, giving them until roughly age 20 (735 ILCS 5/13-211).
There are also situations where the deadline runs from when an injury was or should have been discovered rather than when it occurred, and situations involving statutes of repose that cut off claims regardless. Those are genuinely complicated and belong with an attorney.
This is general information, not legal advice, and the deadline that applies to you depends on facts we do not know. If there is any chance you are close to one, call today. A missed deadline is the one mistake in this whole process that cannot be undone.
What does this cost me?
Nothing. Not the case review, not the callback, not the connection to an attorney, not the help getting to a medical appointment. Injury Support Illinois does not bill injured people, does not charge a consultation fee, and does not take a percentage of anyone's recovery.
The attorneys we connect people with work on contingency, which means their fee comes out of a recovery at the end of the case rather than from your pocket at the start. If there is no recovery, there is no attorney fee. Those terms are set out in the written agreement you would sign with that attorney — read it, ask questions about it, and do not sign anything you do not understand.
So who pays for all this? Attorneys in our network pay us a fee to receive connections. That is our entire business model and we would rather you hear it from us on the first page than wonder about it later.
Do I even have a case?
Honest answer: we cannot tell you, and neither can any website. Injury Support Illinois is not a law firm, we do not evaluate the merits of claims, and nothing here is legal advice. Whether you have a claim is a legal question, and only a licensed attorney who has looked at your specific facts can answer it.
What we can tell you is that the reasons people talk themselves out of calling are usually wrong:
- "It was partly my fault." Illinois uses modified comparative negligence. If your share of the fault is not more than 50%, you can still recover, with damages reduced by your percentage (735 ILCS 5/2-1116).
- "I did not go to the hospital right away." Common, and not automatically fatal to a claim.
- "I already talked to their insurance." Also common. Talk to someone on your side before you do it again.
- "My injuries are not that bad." Some injuries take weeks to declare themselves. Get checked.
- "There is no police report." Not required for a claim to exist.
- "I am worried about my immigration status." Ask us. Illinois personal injury law does not condition your right to bring a claim on immigration status, and this question comes up more often than you would think. Any specifics belong with an attorney.
Fifteen minutes on the phone costs you nothing and answers this properly.
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